Refund policy

Refund Policy

At Repeat Cult, customer satisfaction is important to us. Please read our refund policy carefully before making a purchase.

Damaged Products Only

We only offer refunds or replacements for products that arrive damaged, defective, or incorrect.

To be eligible for a refund or replacement:

You must contact us within 10–15 days of receiving your order.
You must provide clear photos or videos showing the damage or defect.
Proof of purchase or order confirmation is required.

To report a damaged item, please email us at repeatcult@gmail.com with your order number and supporting images.

Non-Refundable Items

We do not accept refunds, returns, or exchanges for:

Change of mind
Incorrect size selection by the customer
Sale or discounted items
Gift cards
Used, washed, or worn products
Customized or personalized products

Refund Process

Once we receive and review your claim, we will notify you of the approval status.

If approved, the refund will be processed to your original payment method within 10–15 business days. Processing times may vary depending on your bank or payment provider.

Wrong or Defective Items

If you receive the wrong item or a manufacturing defect is found, please contact us immediately at repeatcult@gmail.com so we can resolve the issue as quickly as possible.